General Manager Recruitment Melbourne.
Placing operational leaders who run venues, lead teams, and drive commercial performance.
A General Manager appointment shapes everything - culture, standards, commercial performance, and team stability. Getting it wrong is expensive and disruptive. Getting it right sets your venue up for years. We treat every GM search with the weight it deserves, starting with a proper understanding of what the role actually needs to deliver before we approach a single candidate.
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What We Look For
A strong GM isn't just operationally capable, they set the tone for everyone around them. We assess leadership style, commercial awareness, how candidates manage pressure across multiple departments, and whether they have the judgement to make the right calls when it counts. We've managed venues ourselves. We know what that role actually demands day to day.
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Getting the Brief Right
Most recruitment problems start before the search does. Unclear expectations, the wrong scope, or a title that doesn't reflect what the role actually needs to deliver, these are the things that lead to bad hires. Before we go anywhere near the market we align on exactly what success looks like in the role, in the team, and in the business.
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Who We Place GMs For
We work with premium casual dining venues, boutique hotels with serious F&B operations, regional hospitality estates, and multi-revenue independent operators across Melbourne and Victoria. If your venue needs a leader who can manage people, product, and commercial performance at the same time, we're the right fit.
A regional hospitality estate needed stronger leadership across accommodation, events, and F&B
We advised repositioning the brief from Venue Manager to General Manager, a harder conversation, but the right one.
Frequently Asked Questions.
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Start with a clear picture of what the role actually needs to deliver — not just the title. A GM search done properly begins with aligning on performance expectations, leadership scope, and cultural fit before approaching the market. That's where every search we run begins.
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Most GM placements are completed within two to four weeks. Where the venue has a specific cultural requirement or the brief is complex it can take a little longer. We'd rather get it right than get it done quickly.
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A General Manager typically carries broader accountability — commercial performance, multi-department leadership, and strategic oversight of the whole operation. A Venue Manager tends to be more focused on day to day floor operations and team management. For many venues the distinction matters more than the title suggests.
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Our fees are based on the role's salary range and search type, starting from 12% of first year salary. We're transparent about costs from the first conversation — no hidden fees, no surprises. Every placement includes a 90-day replacement guarantee.
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Yes. We place GMs into regional hospitality estates, destination venues, and multi-revenue operators outside Melbourne where the brief and standards align. Regional placements are a genuine part of what we do, not an afterthought.
Looking for a General Manager in Melbourne or Victoria? Tell us what your venue actually needs.